Time : 2016-09-20 04:39
Information Collected and Used
HeroGo 's primary objective in collecting users’ information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
The types of personal information collected in accordance with the activities listed above may vary depending on the activities. This "personal information" is defined as information about users that can be used to contact or identify users. Personal information may include: (1) First name, last name, (2) Information about the users’ profile, including without limitation the users’ first, last and user names, and social networking site profile ID and icon, (3) email address, (4) phone number, and/or (5) credit or debit card information, or other payment details, depending on users’ form of payment. Additionally, HeroGo may acquire information from users through (1) users’ access and participation in message boards on the Service, (2) users’ email to our customer support, and (3) users’ purchase of a virtual product of any type. Please note that because a third party manages the purchases of virtual goods offered by the Service, HeroGo does not have access to users’ payment details and billing information.
HeroGo may also invite users to share non-personal information about themselves which may include but is not limited to: (1) users’ age or date of birth; (2) users’ gender; (3) information about the hardware users may own; (4) users’ favorite websites, friend information and fan pages; and (5) users’ game play information such as their highest scores or game session duration (collectively referred to as "non-personal information"). If non-personal information is collected for an activity that also requires personal information, HeroGo may combine the users’ non-personal information with their personal information in an attempt to provide the users with a better user experience, to improve the quality and value of the Services and to analyze how our Service is used.
In addition to information collected as described above, users may choose to share additional information about themselves throughout the Service, such as in games or on message boards. Any actions users perform with other players are considered public, and are at users’ sole discretion. Any information users provide to HeroGo, and any information users choose to share about themselves as part of the use of any service, will be stored as entered.
Finally, any time users access the Service, HeroGo may collect aggregate information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. HeroGo uses this information to better tailor the Service to users’ interests, to provide users more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information users provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties except to provide products or services users have requested, when HeroGo has users’ permission, or under the following circumstances:
Other Disclosure of Users’ Personal InformationWe do not share personal information with companies, organizations and individuals unless one of the following circumstances apply:
i.For legal reasons
i) meet any applicable law, regulation, legal process or enforceable governmental request.
ii) enforce applicable Terms of Service, including investigation of potential violations.
iii) detect, prevent, or otherwise address fraud, security or technical issues.
Iv) protect against harm to the rights, property or safety of HeroGo, our users or the public as v)required or permitted by law.
Ii .For external processing.
i) HeroGo provides the information to trusted partners who work on behalf of or with HeroGo under confidentiality agreements. These companies may use users’ personal information to help HeroGo communicate with users about offers from HeroGo and our marketing partners. However, these companies do not have any independent right to share this information.
Iii. For service transferring
i) In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to HeroGo's successor or assignee, if permitted by and done in accordance with applicable law.
ii) In the case the service are transferred or distributed to a third party, the users’ personal information shall be transferred to the third party for the continuous service.
Iv．With parents’ requirement.HeroGo has a parent's permission to share the information if user is a child under age 13. Parents have the option of allowing HeroGo to collect and use their child's information without consenting to HeroGo sharing of this information with people and companies who may use this information for their own purposes.
A cookie is a small data file that HeroGo transfers to users’ computer’s hard disk, generally to quickly identify a user's computer and to "remember" things about the user's visit, such as the user’s preferences or a user’s name and password. The Service sends cookies to users’ computers when users access or view content of an HeroGo game. Information contained in a cookie may be linked to users’ personal information for purposes such as improving the quality of our service, tailoring recommendations to users’ interests, and making the Service easier to use. Users can disable cookies at any time, although users may not be able to access or use features of the Service
The Service may contain links to other websites. The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that HeroGo endorses or authorizes that third party, nor is it a representation of our affiliation with that third party. HeroGo is in no way responsible for the privacy policies of these other websites to which users choose to access from the Service. Please be sure to read the privacy policies of those websites when exiting the Service
Changing or Deleting Users’ Information
Users may review, update, correct or delete any personal information by changing the applicable information in users’ profile page. If users completely delete all this information, users’ account may become deactivated. If users would like HeroGo to delete their records in HeroGo’s system, please contact HeroGo and HeroGo will attempt to accommodate users’ request if HeroGo is not legally obligated to retain the record
HeroGo has put in place reasonable technical and organizational measures designed to secure users’ personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, HeroGo cannot guarantee that the current security will never be able to make sure users’ personal information not be subject to any loss.. Also please note that email and messaging systems are not considered secure, so HeroGo discourages users from sending HeroGo personal information through these mediums.
Policy Regarding Children
To protect the users’ privacy (especially the Minors) is the basic policy of HeroGo. The user who is a child shall use the OAISS service or stop by the HeroGo games within their parents’ consent. And the parents shall determine whether the service is suitable for their children or not in their own discretion. The Service is not geared toward children under the age of 13 and HeroGo does not knowingly collect personal information from children under the age of 13. If users are under 13, they may use and access HeroGo’s game only with the involvement of a parent or guardian. If a parent believes that his or her child has submitted personal information to HeroGo, he or she can contact us through e-mail listed below. If HeroGo learns that a child under 13 has provided HeroGo with personal information HeroGo will delete such information from its files as quickly as possible. HeroGo recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children's use of online activities regularly.
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